Security Center

Identity Theft Prevention

Taking steps to protect your personal information can help you avoid identity theft. Here’s what you can do to stay ahead of identity thieves.

• Protect documents that have personal information
• Ask questions before giving out your Social Security number
• Protect your information from scammers online and on your phone

In addition to taking steps to protect your information, it pays to know how to tell if someone stole your identity. There are things you can do yourself to detect identity theft. There also are companies that sell credit and identity monitoring services.

• Track what bills you owe and when they’re due. If you stop getting a bill, that could be a sign that someone changed your billing address.
• Review your bills. Charges for things you didn’t buy could be a sign of identity theft. As could a new bill you didn’t expect.
• Check your bank account statement. Withdrawals you didn’t make could be a sign of identity theft.
• Get and review your credit reports. Accounts in your name that you don’t recognize could be a sign of identity theft.

If you discover that someone is misusing your personal information, visit IdentityTheft.gov to report and recover from identity theft.

When should I contact First Federal Savings Bank?

Please let us know if you have a question or concern about the security of your relationship with us.

If you ever have reason to believe the security of your account number, online banking username, or password has been compromised, please contact us immediately at one of our branch locations. To report a lost or stolen debit card, please call 1-800-472-3272 immediately.

Contact a First Federal Savings Bank Officer or Manager immediately if you have been approached online, on the phone, or in-person, by someone attempting to gain your personal information.

A Cybersecurity Guide for Business

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A Cybersecurity Guide for Financial Institution Customers

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FDIC Consumer News

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Digital Banking Safety

Learn how to:

• Stay safe and recognize common scams
• Get helpful tips to keep your personal information safe
• Use our online banking and mobile banking app to help to keep your money and personal information secure

Learn more about digital banking safety