FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Contact Us
Your feedback is important to us. Please send us an E-mail with your requests or suggestions and we will respond within one business day. You may also contact us at 1 (800) 443-8780.
Cards
Lost or stolen Debit Card
After Business Hours (including Saturday and Sunday) call Card Service Center at 1 (800) 472-3272
Lost or stolen ATM Card
Please contact your local First Federal Savings Bank office during regular business hours.
Loans
New Loan Information
For new loan information (including questions regarding Home Equity, 2nd mortgage, Automobile or other consumer loans) email us at Lending@ffsbweb.com or call 1 (800) 443-8779.
Existing Mortgage Loans
For questions regarding existing mortgage loans, email us at Servicing@ffsbweb.com or call 1 (800) 345-2178.
Other Existing Consumer Loans
For questions regarding existing Home Equity, 2nd Mortgage, Automobile or other consumer loans, email us at Installment@ffsbweb.com or call 1 (800) 443-8779.
Other Services
Insurance Information
For insurance questions, email us at Insurance@ffinsure.com or call 1 (815) 434-2699.
The NICE® Life
For NICE® Life questions, email us at theNICELife@ffsbweb.com or call 1 (800) 343-2491.
Human Resources
For Human Resource questions, email us at HR@ffsbweb.com or call 1 (800) 443-8780.
Accessibility Issues?
If you are experiencing difficulty accessing information or content on this website, please use our Secure Contact Form.
***IMPORTANT E-MAIL DISCLOSURE***
The bank recognizes E-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.
Copyright © First Federal Savings Bank 2025, All Rights Reserved.
